Returns for a different size
We believe that you will be 100% satisfied with your product, but occasionally you may need to return an item for a different size. You can return your purchase to us within 2 weeks of the purchase date ONLY IF it is in its original condition, completely unused, and suitable for resale. You are also required to evidence your sales invoice.
You will be responsible for the item or items until they reach us, and we suggest that you use a secure delivery method (which requires a signature upon delivery).
You will be responsible for paying for your own shipping costs for returning your item to su. Shipping costs are non-refundable. We will then send the new, different sized item to your address of choice. You will be required to pay for this additional shipping cost.
Exchanges for another pair of Gripps (Ergh, something is wrong!)
We only replace items if they are defective or damaged, and only within the first 6 months from date of purchase. If you need to exchange a purchase for a replacement item, please send us an email at firstname.lastname@example.org. You are also required to evidence your sales invoice.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item as well as to apologise profusely. We will also notify you of the approval or rejection of your exchange request.
We only replace items if they are defective or damaged, and only within the first 6 months from date of purchase. If you need to return your purchase for a refund, please send us an email at email@example.com. You are also required to evidence your sales invoice.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item as well as to apologise profusely. We will also notify you of the approval or rejection of your refund.
If your return is approved, then your refund will be processed, and an electronic funds transfer (EFT) will be applied to your chosen bank account, within 10 days of an order being cancelled and the goods having been returned to us along with the original receipt.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Sometimes banks are slow and life gets in the way. Either way, we are sorry.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org and we'll make it right
It is important to note that if you damage an item; whether it is deliberate, by way of negligence, or even by accident, we are under NO obligations to replace the product or refund you.
The Shameen Adams Versa Gripps Pro units come in four sizes:
The size is determined based on the circumference of your wrist.
Extra Small: Smaller than 15cm wrist (Generally for ladies with tiny wrists)
Small: 15cm – 18cm wrist (Generally works for most ladies)
Regular / Large: 18cm – 20cm wrist (Generally works for most guys)
Extra Large: Bigger than 20cm wrist (Generally for guys with big wrists)
If your wrist measures 18cm, it is better to get a Regular / Large.
If your wrist is straddles two different sizes, eg: Your wrist is 18cm in circumference, then take the bigger size.
Each size is designed to cater for a range of wrist circumference through the use of an adjustable Velcro strap.
As a general rule, if you are a lady, you will use a Small. If you are a guy, you will use a Regular/Large. Adjust up or down if you have bigger or smaller wrists.
The size of your unit depends ONLY on the circumference of your wrist; not your gender, nor the size of your hand. All Gripps have the same length palm grip piece.
To determine the correct size for your Versa Gripps, wrap a tape measure or piece of non-stretchable string all the way around your wrist (directly over your wrist bone) and measure the circumference of your wrist.
Below is an example of a wrist slightly under 18cm. In this case the athlete chose to go for a Regular / Large.
Your wrist size will match up with the correct size you should be wearing.
Remember that Versa Gripps are designed to fit securely (not too tightly) around the base of your hand. When worn with a proper fit, you’ll be able to easily rotate them around to the back of your hand when they are not in use. They are not designed to fit tightly around the wrist while doing a pulling exercise.
Your Gripps should be secure around your wrist but in the case of pulling exercises, they should actually be loose enough to land at the base of your hand. When worn correctly, the pressure is not on your wrist but is evenly distributed across the base of your hand.
YourGripps will not damage your hands or wrists by over-tightening the way that a strap would. They will not restrict blood flow, movement, nor will they damage nerves.
How far up on my extended hand should the top of the Gripp extend?
After putting on Gripps, hold your palm up facing you. The top of the gripping palm piece should land just above the first knuckle of your index and middle finger, from the base of your fingers. If you want it to be longer, simply loosen the wrist strap slightly and slide the end of the gripping portion toward the tips of your fingers.
Is it best to size up or size down?
My wrists are 18cm in circumference, but I’m not sure if I should get a Small or a Regular/Large?
It is better to size up.
Each size can be made looser or tighter by using the adjustable Velcro wrist strap, so there is a degree of play on each size.
I have large hands and small wrists. Should I go with a small size or a larger size?
The Shameen Adams Pro Versa Gripps sizing is based on the size of your wrist only. The grip palm piece size remains constant throughout all four sizes.